FAQs

Shipping

How much does shipping cost?

Standard shipping in Italy is €9.00. It is free for orders over €220 (excluding Sale items).

How long does it take to receive my order?

We ship within 24-48 business hours from payment confirmation via express courier.

Do you ship to Europe?

Yes, we ship throughout Europe. The cost is €14.99 for EU countries.

Payments

What payment methods do you accept?

We accept credit/debit cards, PayPal, Apple Pay, Klarna (instalment payments), and bank transfer.

Is payment secure?

Yes, all transactions are protected by SSL encryption.

Returns and refunds

Can I return an item?

Yes, you have 14 days from receipt of your order to request a return. Please refer to our Return Policy for details.

Products

Are the sizes standard Italian sizes?

Yes, our garments follow standard Italian sizes. Each product includes a size guide in the description.

How can I tell if an item is still available?

If the product is visible on the website, it is available. The catalog is updated daily.

For other questions, contact us at marip6546@gmail.com or on WhatsApp at 340 996 9947.